Published: September 2020

Preparing for a Potential Second Wave as a Restaurant

As the flu season approaches, concerns about a potential second wave of COVID-19 are growing. For restaurants, this means being prepared for all scenarios. Whether you’re back to serving dine-in customers or relying on takeout, this guide will help you prepare your business for what’s ahead.

Step 1 – Ready All Outdoor Space

Prepare your outdoor dining area to accommodate guests and adhere to potential guidelines. Consider investing in:

Permanent outdoor coverings like tent tops.
Outdoor heaters with proper clearance from the fire department.
Weather-resistant furniture for year-round use.
Blanket policies, allowing customers to bring their own or use sanitized ones.

Step 2 – Take a Proactive Approach

Stay updated with expert advice from reputable sources like the CDC, WHO, and John Hopkins University. Learn from other states that have faced second wave shutdowns and apply their strategies to keep your staff and customers safe.

Step 3 – Consider Face Coverings and Training

Provide safety equipment and training for your staff, covering topics like:

Proper mask use and social distancing protocols.
COVID-19 basics: how the virus spreads and how to prevent it.
Updated cleaning and sanitization protocols.
Understanding and enforcing quarantine rules.

Step 4 – Create a Plan

Develop a comprehensive workforce plan that includes:

Risk assessments and safety protocols.
Key contact information, including the local health department.
Training materials and cleaning schedules.

Step 5 – Be Flexible with Your Business Plan

Adapt to changing conditions by diversifying your revenue streams. Consider:

Launching delivery services or online ordering.
Selling branded cookbooks, grocery kits, or take-and-bake meals.
Hosting virtual cooking classes.

Additionally, encourage customer loyalty with specials and deals while promoting your safety measures through effective marketing campaigns.

Summary

By following these steps, you can protect your restaurant from the challenges of a potential second wave. Preparation is key to navigating uncertain times and ensuring your business thrives through the winter and beyond.